Problems with the site

Only for the Shadows, their music, their members and Shadows-related activity

Moderators: David Martin, dave robinson, Iain Purdon, George Geddes

Problems with the site

Postby Admin » Sun Oct 07, 2018 6:30 am

I still get emails from time to time telling me about problems with logging in or posting but without any details about the problem, or the senders username or other details. Unless I know who is having a problem, exactly what that problem is and can reproduce it I have no chance of advising or fixing it.

Sometimes I get quite abusive emails about a problem that is unique to the sender and the sender is effectively anonymous. I simply delete these unactioned.

According to some it is my fault if they forget their usernames or passwords. Others complain they are having trouble posting who haven’t logged on for years!

If I appear to ignore an email it is probably because it references a user error and it contains nothing to help me identify the problem. If you’re going to ask for support by email at least let me know who you are.
User avatar
Admin
Site Admin
 
Posts: 557
Joined: Tue Sep 08, 2009 1:02 pm
Full Real Name: Site Admin

Re: Problems with the site

Postby alanbakewell » Sun Oct 07, 2018 8:11 am

Never had a problem here Bib. With the pissible excepriun of the spool chocker from tome to tome.

Keep up the good work and thanks for all you do.

Cheers, Alan.
To know and have known the love of a little dog is a truly wonderful thing.
User avatar
alanbakewell
 
Posts: 836
Joined: Sun Sep 13, 2009 9:05 am
Location: Burntwood Staffordshire.
Full Real Name: Alan Bakewell

Re: Problems with the site

Postby Didier » Sun Oct 07, 2018 8:40 am

No problems for me.

Didier
User avatar
Didier
 
Posts: 1942
Joined: Tue Sep 15, 2009 10:57 am
Location: West suburb of Paris, France
Full Real Name: Didier Parot

Re: Problems with the site

Postby dave robinson » Sun Oct 07, 2018 11:46 am

Me neither Bob, I’ll guarantee it’s ‘pilot error’ 99% of the time.
Dave Robinson
User avatar
dave robinson
 
Posts: 5937
Joined: Wed Sep 09, 2009 2:34 pm
Location: Sheffield
Full Real Name: David Robinson


Return to The Shadows

Who is online

Users browsing this forum: No registered users and 22 guests

Ads by Google
These advertisements are selected and placed by Google to assist with the cost of site maintenance.
ShadowMusic is not responsible for the content of external advertisements.


cron