Problems with the site

The Shadows, their music, their members and Shadows-related activity by former members of this community

Moderators: David Martin, Iain Purdon, George Geddes, JimN, dave robinson

Problems with the site

Postby Admin » 07 Oct 2018, 06:30

I still get emails from time to time telling me about problems with logging in or posting but without any details about the problem, or the senders username or other details. Unless I know who is having a problem, exactly what that problem is and can reproduce it I have no chance of advising or fixing it.

Sometimes I get quite abusive emails about a problem that is unique to the sender and the sender is effectively anonymous. I simply delete these unactioned.

According to some it is my fault if they forget their usernames or passwords. Others complain they are having trouble posting who haven’t logged on for years!

If I appear to ignore an email it is probably because it references a user error and it contains nothing to help me identify the problem. If you’re going to ask for support by email at least let me know who you are.
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Re: Problems with the site

Postby alanbakewell » 07 Oct 2018, 08:11

Never had a problem here Bib. With the pissible excepriun of the spool chocker from tome to tome.

Keep up the good work and thanks for all you do.

Cheers, Alan.
To know and have known the love of a little dog is a truly wonderful thing.
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Re: Problems with the site

Postby Didier » 07 Oct 2018, 08:40

No problems for me.

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Re: Problems with the site

Postby dave robinson » 07 Oct 2018, 11:46

Me neither Bob, I’ll guarantee it’s ‘pilot error’ 99% of the time.
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