The ShadowMusic Web Community

I thought I would start a thread where people would let off steam a little...

Here's one of my most recent purchases...



This is a clip used to locate the side rails in our Electrolux oven. The old clip broke so I ordered four new ones just in case...

Total cost?


£21.25


That's £5.31 per clip...

Daylight robbery!

So I emailed Electrolux with a comment asking them to explain the high cost...

No reply so far...

How many thousand would you like?

Velrco ......... that's a rip off

Clark Kent. That was a rip off?

You're not taking this seriously, folks.

David's right, replacement parts for appliances are grossly overpriced, but they've got you by the danglers, because, in most cases, you can't source them anywhere else.

I'm in the trade, so I do have first-hand knowledge of this problem and it's probably why so many knobs, buttons, burner caps and what-have-you are stolen from my showroom.

Pat.

(Puts serious head on)
I think the car trade is the perfect example. Look at the price of spare parts in that industry as opposed to all these parts in the car together. They are the real money earners for the manufactureres.
Its usually a last resort for me to purchase a spare part, I always try to make something myself first(or repair the old part), and mostly succeed at too
And dont say that we Scots are tight. Cos we are

For everyone who has ever been ripped off with regard to the price of spare parts, here's a story to gladden your hearts.

When we moved to our house here in Wales, we bought a Rangemaster double oven cooker, priced around £1400. We don't normally take out extended warranties but, on this occasion, we did. A few years ago, the rubber seal around one of the oven doors broke and we contacted Mastercare and asked them to come out and replace it, under the warranty. Despite several calls, the engineer failed to arrive and, six months later, we still had no replacement seal. Something rang a bell in my memory and I re-read the warranty agreement and discovered that my memory was correct: the warranty stated that if they failed to repair an appliance within six months, Mastercare would replace the appliance with a brand new one!

We held them to it. At first they tried to fob us off with a replacement to the maximum value of £850, but our local Currys manager backed us up and eventually we received a replacement Rangemaster cooker, now valued at £1500+. There was nothing wrong with the old one, apart from the faulty oven door seal, and we were able to sell it for a tidy sum.

I'm not sure how much that seal would have cost, but even at the inflated cost of spares, surely no more than a tenner!

I like stories like that. It dont happen often