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WARNING - new variation on 'Microsoft Support' scam

PostPosted: 23 Sep 2015, 11:33
by Tone
Like many of us, I regularly receive calls from someone with an Indian accent saying they're from 'Microsoft Support' or 'Windows Technical Department.' As soon as I hear this I know it's a scam and they want to do nasty things to my computer so, depending on my mood, I either hang up or string them along until they get fed up.

Today I experienced something slightly different. I received a call from an unrecognisable number and a man with the usual Indian accent said he was from the 'BTInternet Technical Desk.' No mention of 'Microsoft Support' or 'Windows Technical Department.' Now it so happens that my ISP is BTInternet but, being highly suspicious, I thought I'd test him and I said, 'Why are BTInternet ringing me when my Broadband and Internet are with Sky?' to which he replied, 'Because BTinternet is the global platform for internet provided by Sky so you might think your getting it from Sky but you're actually getting it from us.' A load of rubbish, of course, and I knew it was the same old scam, particularly when he carried on with the usual spiel about them receiving error messages from my computer. I let him continue for a while but when he got to the usual question about whether my computer was switched on I said it was away being repaired. At that point he hung up.

It looks as if these people have now realised that we are getting wise to 'Microsoft Support' and 'Windows Technical Department' and they're now pretending to be from specific ISPs. So, be warned, partiularly if you're with BT Internet!

Persistent beggars aren't they!

Tony

Re: WARNING - new variation on 'Microsoft Support' scam

PostPosted: 23 Sep 2015, 11:47
by bazmusicman
Thanks for that Tony. I'm like you when it comes to these scams, i.e. I string them along a bit to tell me all about it (with the 'phone on speaker mode) and mumble yes or no every so often to keep them dangling until they realise that its them being messed about and their time being wasted............. until they hang up!!

Regards,
Baz.

Re: WARNING - new variation on 'Microsoft Support' scam

PostPosted: 24 Sep 2015, 11:22
by Fenderman
I've not had these calls yet but if i do i'll just warn them i'm an off duty policeman, if that doesn't work i'll just extract the urine! :D

Re: WARNING - new variation on 'Microsoft Support' scam

PostPosted: 25 Sep 2015, 10:29
by neil2726
I had one this week from an Asian guy who said he was calling from my internet provider and it had been found that my account had been hacked into. He requested I go to my pc and he would guide me through what steps to take and he would fix the problem from his end. I was a bit suspicious and asked if I could call him back as it was a little inconvenient at that moment. He wouldnt give his number but said he would call me back. A quick call to my provider confirmed no one had called me and they never take control of your pc from their end!
The guy did call back and asked if I was at my pc - I said I was, but I knew it was a scam - he hung up! The 147 recall came up as just an 00 number!
A bit like the text messages I get telling me I have been awarded thousands compensation for road traffic accident ive never had!