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Artcessories pos poor support

PostPosted: Sun Jun 06, 2021 2:52 pm
by SJB
I have a line level mixer "Powermix2".
In the house move I got power supplies mixed up. I have resolved this myself anyway.

BUT:---
I contacted Art "Applied Research and Technology" on their support line to just check on the PSU.
I got NO response.

So I tried again just to see if they would respond - NO!

This company makes some expensive kit - support seems to be lacking or non existent.
Has anyone else had this issue with Art.

Re: Artcessories pos poor support

PostPosted: Sun Jun 06, 2021 3:14 pm
by Iain Purdon
I don’t know personally but I see they’re a New York company. Amongst others, Anderton’s is a UK stockist of the ART range. Might be worth asking them? https://www.andertons.co.uk/brands/art

Re: Artcessories pos poor support

PostPosted: Mon Jun 07, 2021 6:17 pm
by SJB
Cheers Ian.
I was just curious if others had the same situation. They make some expensive stuff.
I will probably get a support email tomorrow :shock: